Troubleshooting SMS

Why am I not receiving SMS codes?
Here are some of the most common reasons: If you're using an Authenticator app for your 2-step verification codes, you will not receive SMS to your ...
Tue, Jun 30, 2020 at 8:07 PM
What if I have a new phone number and still have my old number?
Contact support to update your phone number as soon as possible. Make sure to let us know you still have access to your old number, which may expedite verif...
Tue, Jun 30, 2020 at 8:07 PM
I got a new phone number and no longer have my old number?
Contact support to update your phone number as soon as possible. Be prepared to provide verification of identity documentation.
Tue, Jun 30, 2020 at 8:08 PM