FAQs

What if I don't want to convert?
If you want to close your account, please contact support@circle.com ASAP for assistance.  We certainly hope you will stick around and give Voyager a try.  ...
Wed, Feb 12, 2020 at 10:27 AM
I'm in New York State
Your account is expected to be converted to Voyager but you may be on a different and potentially longer timeline than the rest of customers.  No matter wha...
Wed, Feb 12, 2020 at 10:27 AM
Should I open my Voyager account now?
We love your enthusiasm and are excited to have you onboard, but we would like to ask you to wait and let us go through the conversion process. Why? This wi...
Wed, Feb 12, 2020 at 10:27 AM
What does Voyager have to offer?
Voyager offers a wide range of services and trading options including: Commission-free trading on 30+ crypto assets based with smart order routing tec...
Wed, Feb 12, 2020 at 10:27 AM
I am a current Circle customer, do I have to do anything?
Not at all! Your account will be transitioned to a Voyager account on a specific date that will be communicated to you prior to the transition. All of y...
Wed, Feb 12, 2020 at 10:27 AM
Circle Conversion Date
Your account is anticipated to be converted and migrated to Voyager by the end of March 2020. Additional notifications about conversion details will be sent...
Wed, Feb 12, 2020 at 10:27 AM
Welcome, Circle Invest!
We couldn’t be more excited to welcome you to the Voyager community! By the end of March, the majority of Circle Invest accounts, including customers’ cash ...
Wed, Feb 12, 2020 at 12:49 PM