To change your 2-step verification method:

  1. Open the Voyager app and tap the user icon (person icon found at the top of the Portfolio and Market screens)

  2. Tap the “Settings” section on the Account page

  3. Tap “Security” and choose which type of 2-step verification you would like to use


SMS to Authenticator:

  1. Tap “Enable Authenticator Verification”

  2. Enter SMS/TEXT code and tap “Continue” (See the Troubleshooting FAQ section with any issues on this step)

  3. Tap “Setup in Authenticator” (which should launch your Authenticator app on your device) to add token

    • Or you can add the token in you Authenticator app by manually copying the key provided or scanning the QR code

  4. Hit Continue and follow the on screen prompts to provide the TOTP code

  5. Ensure you save your new backup recovery codes

  6. You method of 2 Step verification has been updated to Authenticator


Authenticator to SMS:

  1. Tap “Enable SMS Verification”

  2. Enter verification code from Authenticator and tap “Continue” (See the Troubleshooting FAQ section with any issues on this step)

  3. Upon entering correct verification code, you should then receive a sms/text with a new code

  4. Enter sms/text code and tap “Continue”

  5. You method of 2 Step verification has been updated to SMS