Please confirm that your new Voyager account is under the same email address as your former Circle account.
If not, take the following steps:
1. Sign Out of your current Voyager account
2. Navigate back to the Voyager app > Log In
3. Use the "Forgot Password" link to reset your password:
How to Reset Your Password:
1. Click on Log In from the starting view
2. Upon login, tap “Forgot my password” and type in the email address designated primary with Circle
3. Check your inbox for a reset password email from us
4. Reset your password & confirm your personal information
5. Log in with your credentials.
If there are any issues, contact firstname.lastname@example.org or use the link in the "Help" section of the app.