How can I change my 2-step verification method?

  • Updated

To change your 2-step verification method: Open the Voyager app and tap the user icon (person icon found at the top of the Portfolio and Market screens) Tap the Settings section on the Account page Tap Security and choose which type of 2-step verification you would like to use SMS to Authenticator: Tap Enable Authenticator Verification Enter SMS/TEXT code and tap Continue (see the Troubleshooting FAQ section with any issues on this step). Tap Setup in Authenticator (which should launch your Authenticator app on your device) to add token or you can add the token in you Authenticator app by manually copying the key provided or scanning the QR code. Tap Continue and follow the on screen prompts to provide the TOTP code ensure you save your new backup recovery codes. Your method of 2 Step verification has been updated to Authenticator Authenticator to SMS: Tap Enable SMS Verification. Enter verification code from Authenticator and tap Continue (see the Troubleshooting FAQ section with any issues on this step). Upon entering correct verification code, you should then receive a sms/text with a new code. Enter sms/text code and tap Continue. Your method of 2 Step verification has been updated to SMS.