Why are my US Dollars not included on the Claim page?

  • Updated

The US dollars in your Voyager account are not a part of your Claim – they are yours, and were available for withdrawal to your bank account right via the app until February 6th, 2023. 

If you did not withdraw your funds before the account was closed, Metropolitan Commercial Bank will use the services of a third-party vendor to process and send a check in the amount of the applicable funds to the most recent address Voyager has for your account.